CONTROL BEFORE ACCOUNTING FOR SOUTH AFRICAN SERVICE BUSINESSES
The work is done. The record still has to be right.
Keep the instruction or PO, proof, sign-off and submission rules together—so your team can see what is missing before the job reaches invoicing or accounting.
Planned buyer-readiness control for service suppliers. Stellvia does not replace job software, customer portals, accounting software or professional advisers.
Illustrative photograph. The people shown are not identified as Stellvia customers.
Done does not mean buyer-ready
Five things still have to travel with the work.
A completed job may still need the customer's instruction, proof of work, authorised sign-off, required documents and the correct submission route before an invoice can move safely.
- 01
Instruction or PO
The customer's current authority to do the work
- 02
Proof
The service record, timesheet, photo or certificate
- 03
Customer sign-off
The named person who can accept the completed work
- 04
Required package
The forms, references and supplier documents the customer expects
- 05
Submission route
The portal, email or process that receives the package
One completed service visit
The work is finished. Customer acceptance is still missing.
See what stays safe, what Stellvia is planned to prepare and which decision still belongs to the customer or your team.
The completed service remains visible.
A service visit was completed on 18 August. The source record, responsible person and service period remain attached.
- Source visible
- Service record SR-1842
- Stellvia prepares
- Structure the job, buyer and date facts beside their source.
- Human authority
- No approval decision is inferred.
The work and proof stay intact. Ask the named customer contact to confirm acceptance, then retain that decision with the job.
This is representative planned operation using synthetic facts, not a live customer record or a claim of general product availability.
Where Stellvia fits
Each system keeps the job it already owns.
Job software records the work. Stellvia prepares the customer-ready record. The customer's portal receives the submission. Accounting software and advisers retain invoicing, ledger and tax authority.
- 01
Messages and files
Email, WhatsApp and shared files keep the original instruction, evidence and conversation.
- 02
Job software
Scheduling, project and field-service tools continue to record and manage the work.
- 03
Stellvia
Planned control links what is present, what is missing, who owns the next action and what supports the state.
- 04
Customer portal
The customer's process receives the required package and returns its acknowledgement or query.
- 05
Accounting and advisers
Invoicing, the ledger, tax treatment and professional judgement stay with their authorised systems and people.
Planned operating mechanisms
The product is designed around the same job, not disconnected feature claims.
A Buyer Requirements Passport keeps customer rules visible. Exception ownership names the next person. Submission Studio prepares the package and its route. Sources, uncertainty and human decisions remain inspectable.
- 01
Buyer and Authority Requirements Passport
Keep this customer's rules in one place.
The planned Buyer Requirements Passport keeps the current PO or instruction, proof, sign-off, required documents and submission route together for the next job.
- 02
Visible exception ownership
Put the missing item with the next person.
If sign-off, proof or a customer document is missing, the completed work stays visible while the record names the owner and the next useful action.
- 03
Submission Studio
Prepare the package and its route.
The planned Submission Studio prepares the required documents, their order, the correct channel and the evidence that the package was submitted. Unknown formats remain visible for review.
How Stellvia is being built
- 01
Preserve the source
Keep the original instruction, proof and requirement beside every prepared fact.
- 02
Show what is missing
Do not hide an absent sign-off, expired document or unknown customer rule inside a ready-looking package.
- 03
Name the next owner
Show who must request, verify or decide the next step instead of leaving it in someone's memory.
- 04
Keep decisions with people
AI may prepare context. The authorised customer, operator or adviser still makes the consequential decision.
- 05
State what is real
Current, planned and outside Stellvia's authority remain clearly separated.
See your first missing item
Find where completed work first gets stuck before invoicing.
Answer six short questions. You will receive a plain Control Brief showing the first gap, why it matters and one action you can take now.
Run the 2-minute Control CheckFollow the build
Be first to see the buyer-ready handoff take shape.
Confirm your email for two useful development notes, then only material Stellvia product updates. This is separate from the Control Check.
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