Coming soon · In development

Follow one job, all the way through.

Inspect three illustrative service jobs from agreement and evidence to invoice, payment and accounting. Every unresolved item keeps its next owner.

One job, from A to B

  1. Point A: Instruction
  2. Work
  3. Checks
  4. Invoice
  5. Payment
  6. Point B: Books

How it works

Watch one job go from A to B.

Six steps, one record. Choose a step, or play the whole journey.

  1. 01 · Instruction

    The customer’s instruction arrives.

    Stellvia
    Reads the purchase order and proposes the customer, reference, visits and rate beside the source.
    You
    You accept or correct the proposal.
    Result
    JOB-101 is set up with this customer’s invoice rules.
    Illustrative example · Planned productJOB-101

    Three service visits for Example Office Services

    New job

    Customer
    Example Office Services (Done)
    Purchase order
    PO-101-204 (Added)
    Work
    3 visits × R3,000 = R9,000 (Done)
    Customer rule
    Signed acceptance for every billed visit (Added)

    Next: Operations lead schedules the visits.

  2. 02 · Work

    Your team does the work.

    Stellvia
    Keeps each visit’s photos, job card and notes on the job they belong to.
    You
    Your team finishes the visits.
    Result
    Three visits complete. Visit 3 still needs its signature.
    Illustrative example · Planned productJOB-101

    Three service visits for Example Office Services

    Work complete · 1 item missing

    Visit 1
    Photos and signed acceptance (Done)
    Visit 2
    Photos and signed acceptance (Done)
    Visit 3
    Photos · signature missing (Open)

    Next: Operations lead gets visit 3 signed.

  3. 03 · Checks

    Every requirement is checked.

    Stellvia
    Checks the job against the customer’s rules, names what is missing and who owns it, and prepares the acceptance request.
    You
    You send the request to the customer’s contact.
    Result
    Visit 3 is signed. Every requirement for the invoice is met.
    Illustrative example · Planned productJOB-101

    Three service visits for Example Office Services

    Requirements met

    PO reference
    Matches PO-101-204 (Done)
    Visits accepted
    3 of 3 (Done)
    Signed acceptance
    ACCEPT-101-3 added (Added)

    Next: Finance lead reviews the invoice.

  4. 04 · Invoice

    The invoice goes out ready.

    Stellvia
    Prepares INV-101-01 from the accepted work, with the PO reference and signed proof attached.
    You
    You approve it and submit it through the customer’s route.
    Result
    Submitted. The customer’s acknowledgement is kept on the job.
    Illustrative example · Planned productJOB-101

    Three service visits for Example Office Services

    Submitted

    Invoice
    INV-101-01 · R9,000 (Added)
    Attached
    PO, visit photos and 3 signed acceptances (Done)
    Customer route
    Portal acknowledgement ACK-101-01 (Done)

    Next: Finance lead watches for payment.

  5. 05 · Payment

    The payment is confirmed.

    Stellvia
    Keeps the customer’s payment message, the bank evidence and the allocation apart until they agree.
    You
    You confirm the allocation.
    Result
    R9,000 received and allocated to INV-101-01. Balance R0.
    Illustrative example · Planned productJOB-101

    Three service visits for Example Office Services

    Paid

    Customer message
    Payment reported (Done)
    Bank evidence
    R9,000 checked (Done)
    Allocation
    R9,000 to INV-101-01 (Added)
    Balance
    R0 (Done)

    Next: Finance lead prepares the accountant pack.

  6. 06 · Books

    Your accountant gets the whole record.

    Stellvia
    Prepares a dated pack with the invoice, receipt, allocation and every source for your accountant to review.
    You
    You share it. Any question comes back to this job.
    Result
    Handed off. Built-in accounting is planned for a future Stellvia update.
    Illustrative example · Planned productJOB-101

    Three service visits for Example Office Services

    Handed to the books

    Pack
    PACK-101-V1, dated (Added)
    Included
    Invoice, receipt, allocation and sources (Done)
    Accountant
    Review requested (Open)

    Next: Your accountant reviews the pack.

Illustrative example · Planned product

Payment reported, but not fully settled

A R9,000 invoice has a payment claim. R6,000 is verified and allocated; R3,000 remains outstanding.

Example Service Company · JOB-103 · 3 visits × R3,000 = R9,000. Illustrative example · Fictional non-VAT-registered service business. This sample supplier is separate from Stellvia’s subscription pricing.

You may carry operations and finance responsibilities yourself. Keep each required check explicit; do not invent a second approver.

Read all responsibilities for this job
Sole owner
You may carry operations and finance responsibilities yourself. Keep each required check explicit; do not invent a second approver.
Operations
Keep the current instruction, visit evidence, required acceptance and next owner with this job.
Finance
Check eligible work, invoice requirements, submission evidence and the verified allocated balance.
Accountant
Review the disclosed statement and supporting records. Return a specific question; keep review acceptance separate from ledger posting.
Chapter 1 / 6

Three visits, one clear agreement

Agreed; work and acceptance still to follow

What you have
A current PO describes three visits at R3,000 each: R9,000 in total.
What Stellvia checks or prepares
Keep the current PO and each billed visit's required signed acceptance with the job.
What changes
The agreed scope, amount and customer requirements have an explicit source.
Who acts next
Operations leadComplete the visits and retain the required work evidence.
Agreed work
R9,000
Accepted work
R0
Work awaiting acceptance
R9,000
Invoiced
R0
Verified and allocated
R0
Invoice balance
R0

Purchase order · IllustrativeThree scheduled service visitsPO-103-204 · 2026-09-01
Customer
Example Office Services
Work
Visits 1, 2 and 3 at R3,000 each
Agreed total
R9,000; sample supplier is not VAT registered
Invoice requirement
Current PO reference and signed acceptance for each billed visit
Chapter 2 / 6

Keep the completed work behind the invoice

Evidence ready for review

What you have
The three completed visits, current PO and permitted supporting evidence are retained.
What Stellvia checks or prepares
Link the right work evidence to each visit and identify the applicable acceptance requirement.
What changes
The sources can be inspected together; payment cannot be inferred from work completion.
Who acts next
Authorised reviewerCheck the current acceptance evidence and requirements.
Agreed work
R9,000
Accepted work
R0
Work awaiting acceptance
R9,000
Invoiced
R0
Verified and allocated
R0
Invoice balance
R0

Work record · IllustrativeThree visits completedJOB-103 · 2026-09-04
Visit 1
Completed; photos and signed acceptance available
Visit 2
Completed; photos and signed acceptance available
Visit 3
Completed; service details and photos available
Owner
Operations lead
Inspect Visit 3 acceptance supplied
Signed acceptance · IllustrativeVisit 3 acceptance suppliedACCEPT-103-3 · 2026-09-05
Visit
Visit 3 on the same job
Customer decision
Accepted under this example's agreement
Review
Authorised person checks the signed source and the applicable requirement
Chapter 3 / 6

All three visits accepted in this example

Accepted work ready for invoicing

What you have
The relevant acceptance for all three visits has been supplied and checked.
What Stellvia checks or prepares
Confirm that the invoice's quantities and sources match the accepted work and applicable customer requirements.
What changes
R9,000 of work is accepted and eligible under this example's agreement.
Who acts next
Finance leadPrepare and issue the invoice under the business's authority.
Agreed work
R9,000
Accepted work
R9,000
Work awaiting acceptance
R0
Invoiced
R0
Verified and allocated
R0
Invoice balance
R0

Signed acceptance · IllustrativeVisit 3 acceptance suppliedACCEPT-103-3 · 2026-09-05
Visit
Visit 3 on the same job
Customer decision
Accepted under this example's agreement
Review
Authorised person checks the signed source and the applicable requirement
Inspect Three scheduled service visits
Purchase order · IllustrativeThree scheduled service visitsPO-103-204 · 2026-09-01
Customer
Example Office Services
Work
Visits 1, 2 and 3 at R3,000 each
Agreed total
R9,000; sample supplier is not VAT registered
Invoice requirement
Current PO reference and signed acceptance for each billed visit
Chapter 4 / 6

An existing R9,000 invoice

Invoice submitted; payment open

What you have
INV-103-01 records three visits at R3,000, with the correct PO and supporting sources.
What Stellvia checks or prepares
Retain the actual issue and submission evidence with the invoice.
What changes
The example has an issued invoice and confirmed submission outcome. Neither proves payment.
Who acts next
Finance leadReview payment claims against actual receipt evidence.
Agreed work
R9,000
Accepted work
R9,000
Work awaiting acceptance
R0
Invoiced
R9,000
Verified and allocated
R0
Invoice balance
R9,000

Invoice example · IllustrativeThree accepted visitsINV-103-01 · 2026-09-06
Current PO
PO-103-204
Quantity and rate
3 visits × R3,000
Invoice total
R9,000
Tax note
Fictional supplier is not VAT registered
Inspect Actual submitted pack acknowledged
Buyer acknowledgement example · IllustrativeActual submitted pack acknowledgedACK-103-01 · 2026-09-07
Pack
INV-103-01 and its disclosed supporting documents
Outcome
Customer channel acknowledged this package in the illustrative later state
Boundary
Acknowledgement does not establish payment or accountant review
Chapter 5 / 6

The claim says paid. The evidence says R6,000.

Payment mismatch needs review

What you have
The customer reports payment, but the bank evidence verifies R6,000 against a R9,000 invoice.
What Stellvia checks or prepares
Keep the customer claim, bank evidence and proposed invoice allocation separate. Review the mismatch before closing the balance.
What changes
A review hold remains while the allocation is checked; the payment claim cannot mark the invoice Paid.
Who acts next
Finance leadInspect the receipt and confirm the permitted R6,000 allocation in the example.
Agreed work
R9,000
Accepted work
R9,000
Work awaiting acceptance
R0
Invoiced
R9,000
Verified and allocated
R0
Invoice balance
R9,000

This reveals an authored example. No real document is verified, issued or sent.

Customer message · IllustrativePayment reportedMESSAGE-103-PAY · 2026-09-08
Message
We have paid the invoice; proof of payment attached
What this establishes
A payment claim, awaiting bank evidence and allocation checks
Inspect R6,000 receipt checked
Bank evidence example · IllustrativeR6,000 receipt checkedBANK-103-6000 · 2026-09-09
Verified receipt
R6,000
Proposed invoice allocation
R6,000 to INV-103-01; requires the applicable check
Evidence boundary
The claim, receipt and allocation are separate records
Inspect Three accepted visits
Invoice example · IllustrativeThree accepted visitsINV-103-01 · 2026-09-06
Current PO
PO-103-204
Quantity and rate
3 visits × R3,000
Invoice total
R9,000
Tax note
Fictional supplier is not VAT registered
Inspect the illustrative successor and its sources

Part payment; R3,000 outstanding

The illustration now records R6,000 verified and allocated. R3,000 remains outstanding with an explicit finance owner.

Next: Finance lead. Clarify the remaining R3,000 with the customer and retain any response.

Agreed work
R9,000
Accepted work
R9,000
Work awaiting acceptance
R0
Invoiced
R9,000
Verified and allocated
R6,000
Invoice balance
R3,000
Bank evidence example · IllustrativeR6,000 receipt checkedBANK-103-6000 · 2026-09-09
Verified receipt
R6,000
Proposed invoice allocation
R6,000 to INV-103-01; requires the applicable check
Evidence boundary
The claim, receipt and allocation are separate records
Checked allocation · IllustrativeReceipt linked to this invoiceALLOC-103-01 · 2026-09-09
Source receipt
BANK-103-6000
Confirmed allocation
R6,000 to INV-103-01 after the applicable check
Recorded by
Finance lead in this illustrative later state
Invoice example · IllustrativeThree accepted visitsINV-103-01 · 2026-09-06
Current PO
PO-103-204
Quantity and rate
3 visits × R3,000
Invoice total
R9,000
Tax note
Fictional supplier is not VAT registered
When the day changesA part payment is later reversed
Interruption
The verified R6,000 receipt is later reversed in the bank evidence.
What is still known
The original receipt and its R6,000 allocation remain in history against the R9,000 invoice.
What must not be assumed
Do not delete the receipt, preserve a Paid label or silently leave the allocation current.
Responsible person
Finance lead
Recovery
Record the linked R6,000 reversal and allocation adjustment, review the evidence and notify the appropriate owner.
Remaining outcome
Net allocated receipt becomes R0 and the invoice balance returns to R9,000. The reversal and next action remain visible.

Original receipt R6,000 + linked adjustment -R6,000

Net allocated R0 · Invoice balance R9,000
Direct link to this interruption
Chapter 6 / 6

A specific question returns to the job

Accountant returned one record

What you have
The later statement has R9,000 invoiced, R6,000 allocated and R3,000 outstanding. The accountant returns visit 3 for its signed acceptance.
What Stellvia checks or prepares
Route the record-specific reason to operations, check the permitted source and prepare a successor package with the same money totals.
What changes
The original package and return remain available. Accounting review and the R3,000 payment balance stay open.
Who acts next
Operations leadInclude the permitted acceptance in the successor illustrative package.
Agreed work
R9,000
Accepted work
R9,000
Work awaiting acceptance
R0
Invoiced
R9,000
Verified and allocated
R6,000
Invoice balance
R3,000

This reveals an authored example. No real document is verified, issued or sent.

Accounting statement · IllustrativeDated package for accountant reviewPACK-103-V1 · 2026-09-10
Invoice control total
R9,000
Verified and allocated
R6,000
Outstanding balance
R3,000
Review
Awaiting accountant response
Ledger posting
Not established by package preparation
Inspect A question about visit 3
Accountant review · IllustrativeA question about visit 3REVIEW-103-V1 · 2026-09-11
Returned record
Visit 3 supporting evidence
Reason
Please include the signed acceptance for this visit
Next owner
Operations lead checks the permitted source for the successor package
Inspect What the accountant can inspect
Record manifest · IllustrativeWhat the accountant can inspectMANIFEST-103-V1 · 2026-09-10
Date basis
Snapshot as of 10 September 2026; ZAR totals
Disclosed source count
5 source records
Included records
  • 103-po
  • 103-work
  • 103-invoice-full
  • 103-bank
  • 103-allocation

Disclosed in this dated package under the example scope.

Excluded: 103-acceptance
Available on the job but not disclosed in V1; the accountant requests its permitted inclusion.
Exceptions
Signed acceptance for visit 3 is omitted from V1. R3,000 payment remains outstanding.
Access
Only the disclosed records and permitted supporting documents
Inspect the illustrative successor and its sources

Review accepted; R3,000 remains outstanding

PACK-103-V2 contains the permitted acceptance and preserves V1. In this later illustrative state the accountant independently records review acceptance; this does not prove ledger posting or settle the R3,000.

Next: Finance lead for the balance; accountant for separate bookkeeping. Record actual ledger results separately and follow the remaining payment.

Agreed work
R9,000
Accepted work
R9,000
Work awaiting acceptance
R0
Invoiced
R9,000
Verified and allocated
R6,000
Invoice balance
R3,000
Successor accounting package · IllustrativePermitted acceptance addedPACK-103-V2 · 2026-09-12
Added source
ACCEPT-103-3; permitted signed acceptance
Totals unchanged
R9,000 invoiced; R6,000 allocated; R3,000 outstanding
Prior version
PACK-103-V1 and its return reason remain available
Review outcome
Records accepted for review purposes; ledger posting remains separate

Successor to PACK-103-V1. The earlier version is retained.

Successor record manifest · IllustrativeV2 adds the requested permitted sourceMANIFEST-103-V2 · 2026-09-12
Date basis
Successor snapshot as of 12 September 2026; ZAR totals
Disclosed source count
6 source records
Included records
  • 103-po
  • 103-work
  • 103-invoice-full
  • 103-bank
  • 103-allocation

Carried forward unchanged from V1.

Included: 103-acceptance
Requested permitted visit-3 acceptance added after scope/source review.
Other records
No other jobs, documents or fields are authorised by this successor package.
Remaining exception
R3,000 payment remains outstanding. Review acceptance does not establish ledger posting.

Successor to MANIFEST-103-V1. The earlier version is retained.

Signed acceptance · IllustrativeVisit 3 acceptance suppliedACCEPT-103-3 · 2026-09-05
Visit
Visit 3 on the same job
Customer decision
Accepted under this example's agreement
Review
Authorised person checks the signed source and the applicable requirement
When the day changesThe accountant returns one record
Interruption
Please include the signed acceptance for visit 3.
What is still known
The accountant's reason is tied to that record and package version. R9,000 invoiced, R6,000 allocated and R3,000 outstanding remain unchanged.
What must not be assumed
Package receipt is not review acceptance, and review acceptance is not ledger posting.
Responsible person
Operations lead for evidence; accountant for review
Recovery
Disclose the permitted acceptance in a successor package, preserve the return and record the accountant's specific review outcome.
Remaining outcome
The R3,000 balance and any unconfirmed ledger result remain open.
Direct link to this interruption