Illustrative example · Planned product
Payment reported, but not fully settled
A R9,000 invoice has a payment claim. R6,000 is verified and allocated; R3,000 remains outstanding.
Example Service Company · JOB-103 · 3 visits × R3,000 = R9,000. Illustrative example · Fictional non-VAT-registered service business. This sample supplier is separate from Stellvia’s subscription pricing.
You may carry operations and finance responsibilities yourself. Keep each required check explicit; do not invent a second approver.
Read all responsibilities for this job
- Sole owner
- You may carry operations and finance responsibilities yourself. Keep each required check explicit; do not invent a second approver.
- Operations
- Keep the current instruction, visit evidence, required acceptance and next owner with this job.
- Finance
- Check eligible work, invoice requirements, submission evidence and the verified allocated balance.
- Accountant
- Review the disclosed statement and supporting records. Return a specific question; keep review acceptance separate from ledger posting.
Three visits, one clear agreement
Agreed; work and acceptance still to follow
- What you have
- A current PO describes three visits at R3,000 each: R9,000 in total.
- What Stellvia checks or prepares
- Keep the current PO and each billed visit's required signed acceptance with the job.
- What changes
- The agreed scope, amount and customer requirements have an explicit source.
- Who acts next
- Operations lead — Complete the visits and retain the required work evidence.
- Agreed work
- R9,000
- Accepted work
- R0
- Work awaiting acceptance
- R9,000
- Invoiced
- R0
- Verified and allocated
- R0
- Invoice balance
- R0
- Customer
- Example Office Services
- Work
- Visits 1, 2 and 3 at R3,000 each
- Agreed total
- R9,000; sample supplier is not VAT registered
- Invoice requirement
- Current PO reference and signed acceptance for each billed visit
Keep the completed work behind the invoice
Evidence ready for review
- What you have
- The three completed visits, current PO and permitted supporting evidence are retained.
- What Stellvia checks or prepares
- Link the right work evidence to each visit and identify the applicable acceptance requirement.
- What changes
- The sources can be inspected together; payment cannot be inferred from work completion.
- Who acts next
- Authorised reviewer — Check the current acceptance evidence and requirements.
- Agreed work
- R9,000
- Accepted work
- R0
- Work awaiting acceptance
- R9,000
- Invoiced
- R0
- Verified and allocated
- R0
- Invoice balance
- R0
- Visit 1
- Completed; photos and signed acceptance available
- Visit 2
- Completed; photos and signed acceptance available
- Visit 3
- Completed; service details and photos available
- Owner
- Operations lead
Inspect the linked sources (1)
- Customer
- Example Office Services
- Work
- Visits 1, 2 and 3 at R3,000 each
- Agreed total
- R9,000; sample supplier is not VAT registered
- Invoice requirement
- Current PO reference and signed acceptance for each billed visit
Inspect Visit 3 acceptance supplied
- Visit
- Visit 3 on the same job
- Customer decision
- Accepted under this example's agreement
- Review
- Authorised person checks the signed source and the applicable requirement
Inspect the linked sources (2)
- Visit 1
- Completed; photos and signed acceptance available
- Visit 2
- Completed; photos and signed acceptance available
- Visit 3
- Completed; service details and photos available
- Owner
- Operations lead
- Customer
- Example Office Services
- Work
- Visits 1, 2 and 3 at R3,000 each
- Agreed total
- R9,000; sample supplier is not VAT registered
- Invoice requirement
- Current PO reference and signed acceptance for each billed visit
All three visits accepted in this example
Accepted work ready for invoicing
- What you have
- The relevant acceptance for all three visits has been supplied and checked.
- What Stellvia checks or prepares
- Confirm that the invoice's quantities and sources match the accepted work and applicable customer requirements.
- What changes
- R9,000 of work is accepted and eligible under this example's agreement.
- Who acts next
- Finance lead — Prepare and issue the invoice under the business's authority.
- Agreed work
- R9,000
- Accepted work
- R9,000
- Work awaiting acceptance
- R0
- Invoiced
- R0
- Verified and allocated
- R0
- Invoice balance
- R0
- Visit
- Visit 3 on the same job
- Customer decision
- Accepted under this example's agreement
- Review
- Authorised person checks the signed source and the applicable requirement
Inspect the linked sources (2)
- Visit 1
- Completed; photos and signed acceptance available
- Visit 2
- Completed; photos and signed acceptance available
- Visit 3
- Completed; service details and photos available
- Owner
- Operations lead
- Customer
- Example Office Services
- Work
- Visits 1, 2 and 3 at R3,000 each
- Agreed total
- R9,000; sample supplier is not VAT registered
- Invoice requirement
- Current PO reference and signed acceptance for each billed visit
Inspect Three scheduled service visits
- Customer
- Example Office Services
- Work
- Visits 1, 2 and 3 at R3,000 each
- Agreed total
- R9,000; sample supplier is not VAT registered
- Invoice requirement
- Current PO reference and signed acceptance for each billed visit
An existing R9,000 invoice
Invoice submitted; payment open
- What you have
- INV-103-01 records three visits at R3,000, with the correct PO and supporting sources.
- What Stellvia checks or prepares
- Retain the actual issue and submission evidence with the invoice.
- What changes
- The example has an issued invoice and confirmed submission outcome. Neither proves payment.
- Who acts next
- Finance lead — Review payment claims against actual receipt evidence.
- Agreed work
- R9,000
- Accepted work
- R9,000
- Work awaiting acceptance
- R0
- Invoiced
- R9,000
- Verified and allocated
- R0
- Invoice balance
- R9,000
- Current PO
- PO-103-204
- Quantity and rate
- 3 visits × R3,000
- Invoice total
- R9,000
- Tax note
- Fictional supplier is not VAT registered
Inspect the linked sources (3)
- Customer
- Example Office Services
- Work
- Visits 1, 2 and 3 at R3,000 each
- Agreed total
- R9,000; sample supplier is not VAT registered
- Invoice requirement
- Current PO reference and signed acceptance for each billed visit
- Visit 1
- Completed; photos and signed acceptance available
- Visit 2
- Completed; photos and signed acceptance available
- Visit 3
- Completed; service details and photos available
- Owner
- Operations lead
- Visit
- Visit 3 on the same job
- Customer decision
- Accepted under this example's agreement
- Review
- Authorised person checks the signed source and the applicable requirement
Inspect Actual submitted pack acknowledged
- Pack
- INV-103-01 and its disclosed supporting documents
- Outcome
- Customer channel acknowledged this package in the illustrative later state
- Boundary
- Acknowledgement does not establish payment or accountant review
Inspect the linked sources (1)
- Current PO
- PO-103-204
- Quantity and rate
- 3 visits × R3,000
- Invoice total
- R9,000
- Tax note
- Fictional supplier is not VAT registered
The claim says paid. The evidence says R6,000.
Payment mismatch needs review
- What you have
- The customer reports payment, but the bank evidence verifies R6,000 against a R9,000 invoice.
- What Stellvia checks or prepares
- Keep the customer claim, bank evidence and proposed invoice allocation separate. Review the mismatch before closing the balance.
- What changes
- A review hold remains while the allocation is checked; the payment claim cannot mark the invoice Paid.
- Who acts next
- Finance lead — Inspect the receipt and confirm the permitted R6,000 allocation in the example.
- Agreed work
- R9,000
- Accepted work
- R9,000
- Work awaiting acceptance
- R0
- Invoiced
- R9,000
- Verified and allocated
- R0
- Invoice balance
- R9,000
This reveals an authored example. No real document is verified, issued or sent.
- Message
- We have paid the invoice; proof of payment attached
- What this establishes
- A payment claim, awaiting bank evidence and allocation checks
Inspect the linked sources (1)
- Current PO
- PO-103-204
- Quantity and rate
- 3 visits × R3,000
- Invoice total
- R9,000
- Tax note
- Fictional supplier is not VAT registered
Inspect R6,000 receipt checked
- Verified receipt
- R6,000
- Proposed invoice allocation
- R6,000 to INV-103-01; requires the applicable check
- Evidence boundary
- The claim, receipt and allocation are separate records
Inspect Three accepted visits
- Current PO
- PO-103-204
- Quantity and rate
- 3 visits × R3,000
- Invoice total
- R9,000
- Tax note
- Fictional supplier is not VAT registered
Inspect the linked sources (3)
- Customer
- Example Office Services
- Work
- Visits 1, 2 and 3 at R3,000 each
- Agreed total
- R9,000; sample supplier is not VAT registered
- Invoice requirement
- Current PO reference and signed acceptance for each billed visit
- Visit 1
- Completed; photos and signed acceptance available
- Visit 2
- Completed; photos and signed acceptance available
- Visit 3
- Completed; service details and photos available
- Owner
- Operations lead
- Visit
- Visit 3 on the same job
- Customer decision
- Accepted under this example's agreement
- Review
- Authorised person checks the signed source and the applicable requirement
Inspect the illustrative successor and its sources
Part payment; R3,000 outstanding
The illustration now records R6,000 verified and allocated. R3,000 remains outstanding with an explicit finance owner.
Next: Finance lead. Clarify the remaining R3,000 with the customer and retain any response.
- Agreed work
- R9,000
- Accepted work
- R9,000
- Work awaiting acceptance
- R0
- Invoiced
- R9,000
- Verified and allocated
- R6,000
- Invoice balance
- R3,000
- Verified receipt
- R6,000
- Proposed invoice allocation
- R6,000 to INV-103-01; requires the applicable check
- Evidence boundary
- The claim, receipt and allocation are separate records
- Source receipt
- BANK-103-6000
- Confirmed allocation
- R6,000 to INV-103-01 after the applicable check
- Recorded by
- Finance lead in this illustrative later state
Inspect the linked sources (2)
- Verified receipt
- R6,000
- Proposed invoice allocation
- R6,000 to INV-103-01; requires the applicable check
- Evidence boundary
- The claim, receipt and allocation are separate records
- Current PO
- PO-103-204
- Quantity and rate
- 3 visits × R3,000
- Invoice total
- R9,000
- Tax note
- Fictional supplier is not VAT registered
- Current PO
- PO-103-204
- Quantity and rate
- 3 visits × R3,000
- Invoice total
- R9,000
- Tax note
- Fictional supplier is not VAT registered
Inspect the linked sources (3)
- Customer
- Example Office Services
- Work
- Visits 1, 2 and 3 at R3,000 each
- Agreed total
- R9,000; sample supplier is not VAT registered
- Invoice requirement
- Current PO reference and signed acceptance for each billed visit
- Visit 1
- Completed; photos and signed acceptance available
- Visit 2
- Completed; photos and signed acceptance available
- Visit 3
- Completed; service details and photos available
- Owner
- Operations lead
- Visit
- Visit 3 on the same job
- Customer decision
- Accepted under this example's agreement
- Review
- Authorised person checks the signed source and the applicable requirement
When the day changesA part payment is later reversed
- Interruption
- The verified R6,000 receipt is later reversed in the bank evidence.
- What is still known
- The original receipt and its R6,000 allocation remain in history against the R9,000 invoice.
- What must not be assumed
- Do not delete the receipt, preserve a Paid label or silently leave the allocation current.
- Responsible person
- Finance lead
- Recovery
- Record the linked R6,000 reversal and allocation adjustment, review the evidence and notify the appropriate owner.
- Remaining outcome
- Net allocated receipt becomes R0 and the invoice balance returns to R9,000. The reversal and next action remain visible.
Original receipt R6,000 + linked adjustment -R6,000
Net allocated R0 · Invoice balance R9,000A specific question returns to the job
Accountant returned one record
- What you have
- The later statement has R9,000 invoiced, R6,000 allocated and R3,000 outstanding. The accountant returns visit 3 for its signed acceptance.
- What Stellvia checks or prepares
- Route the record-specific reason to operations, check the permitted source and prepare a successor package with the same money totals.
- What changes
- The original package and return remain available. Accounting review and the R3,000 payment balance stay open.
- Who acts next
- Operations lead — Include the permitted acceptance in the successor illustrative package.
- Agreed work
- R9,000
- Accepted work
- R9,000
- Work awaiting acceptance
- R0
- Invoiced
- R9,000
- Verified and allocated
- R6,000
- Invoice balance
- R3,000
This reveals an authored example. No real document is verified, issued or sent.
- Invoice control total
- R9,000
- Verified and allocated
- R6,000
- Outstanding balance
- R3,000
- Review
- Awaiting accountant response
- Ledger posting
- Not established by package preparation
Inspect the linked sources (3)
- Current PO
- PO-103-204
- Quantity and rate
- 3 visits × R3,000
- Invoice total
- R9,000
- Tax note
- Fictional supplier is not VAT registered
- Verified receipt
- R6,000
- Proposed invoice allocation
- R6,000 to INV-103-01; requires the applicable check
- Evidence boundary
- The claim, receipt and allocation are separate records
- Source receipt
- BANK-103-6000
- Confirmed allocation
- R6,000 to INV-103-01 after the applicable check
- Recorded by
- Finance lead in this illustrative later state
Inspect A question about visit 3
- Returned record
- Visit 3 supporting evidence
- Reason
- Please include the signed acceptance for this visit
- Next owner
- Operations lead checks the permitted source for the successor package
Inspect the linked sources (2)
- Invoice control total
- R9,000
- Verified and allocated
- R6,000
- Outstanding balance
- R3,000
- Review
- Awaiting accountant response
- Ledger posting
- Not established by package preparation
- Date basis
- Snapshot as of 10 September 2026; ZAR totals
- Disclosed source count
- 5 source records
- Included records
- 103-po
- 103-work
- 103-invoice-full
- 103-bank
- 103-allocation
Disclosed in this dated package under the example scope.
- Excluded: 103-acceptance
- Available on the job but not disclosed in V1; the accountant requests its permitted inclusion.
- Exceptions
- Signed acceptance for visit 3 is omitted from V1. R3,000 payment remains outstanding.
- Access
- Only the disclosed records and permitted supporting documents
Inspect What the accountant can inspect
- Date basis
- Snapshot as of 10 September 2026; ZAR totals
- Disclosed source count
- 5 source records
- Included records
- 103-po
- 103-work
- 103-invoice-full
- 103-bank
- 103-allocation
Disclosed in this dated package under the example scope.
- Excluded: 103-acceptance
- Available on the job but not disclosed in V1; the accountant requests its permitted inclusion.
- Exceptions
- Signed acceptance for visit 3 is omitted from V1. R3,000 payment remains outstanding.
- Access
- Only the disclosed records and permitted supporting documents
Inspect the linked sources (5)
- Customer
- Example Office Services
- Work
- Visits 1, 2 and 3 at R3,000 each
- Agreed total
- R9,000; sample supplier is not VAT registered
- Invoice requirement
- Current PO reference and signed acceptance for each billed visit
- Visit 1
- Completed; photos and signed acceptance available
- Visit 2
- Completed; photos and signed acceptance available
- Visit 3
- Completed; service details and photos available
- Owner
- Operations lead
- Current PO
- PO-103-204
- Quantity and rate
- 3 visits × R3,000
- Invoice total
- R9,000
- Tax note
- Fictional supplier is not VAT registered
- Verified receipt
- R6,000
- Proposed invoice allocation
- R6,000 to INV-103-01; requires the applicable check
- Evidence boundary
- The claim, receipt and allocation are separate records
- Source receipt
- BANK-103-6000
- Confirmed allocation
- R6,000 to INV-103-01 after the applicable check
- Recorded by
- Finance lead in this illustrative later state
Inspect the illustrative successor and its sources
Review accepted; R3,000 remains outstanding
PACK-103-V2 contains the permitted acceptance and preserves V1. In this later illustrative state the accountant independently records review acceptance; this does not prove ledger posting or settle the R3,000.
Next: Finance lead for the balance; accountant for separate bookkeeping. Record actual ledger results separately and follow the remaining payment.
- Agreed work
- R9,000
- Accepted work
- R9,000
- Work awaiting acceptance
- R0
- Invoiced
- R9,000
- Verified and allocated
- R6,000
- Invoice balance
- R3,000
- Added source
- ACCEPT-103-3; permitted signed acceptance
- Totals unchanged
- R9,000 invoiced; R6,000 allocated; R3,000 outstanding
- Prior version
- PACK-103-V1 and its return reason remain available
- Review outcome
- Records accepted for review purposes; ledger posting remains separate
Successor to PACK-103-V1. The earlier version is retained.
Inspect the linked sources (5)
- Current PO
- PO-103-204
- Quantity and rate
- 3 visits × R3,000
- Invoice total
- R9,000
- Tax note
- Fictional supplier is not VAT registered
- Source receipt
- BANK-103-6000
- Confirmed allocation
- R6,000 to INV-103-01 after the applicable check
- Recorded by
- Finance lead in this illustrative later state
- Visit
- Visit 3 on the same job
- Customer decision
- Accepted under this example's agreement
- Review
- Authorised person checks the signed source and the applicable requirement
- Returned record
- Visit 3 supporting evidence
- Reason
- Please include the signed acceptance for this visit
- Next owner
- Operations lead checks the permitted source for the successor package
- Date basis
- Successor snapshot as of 12 September 2026; ZAR totals
- Disclosed source count
- 6 source records
- Included records
- 103-po
- 103-work
- 103-invoice-full
- 103-bank
- 103-allocation
Carried forward unchanged from V1.
- Included: 103-acceptance
- Requested permitted visit-3 acceptance added after scope/source review.
- Other records
- No other jobs, documents or fields are authorised by this successor package.
- Remaining exception
- R3,000 payment remains outstanding. Review acceptance does not establish ledger posting.
Successor to 103-manifest. The earlier version is retained.
- Date basis
- Successor snapshot as of 12 September 2026; ZAR totals
- Disclosed source count
- 6 source records
- Included records
- 103-po
- 103-work
- 103-invoice-full
- 103-bank
- 103-allocation
Carried forward unchanged from V1.
- Included: 103-acceptance
- Requested permitted visit-3 acceptance added after scope/source review.
- Other records
- No other jobs, documents or fields are authorised by this successor package.
- Remaining exception
- R3,000 payment remains outstanding. Review acceptance does not establish ledger posting.
Successor to MANIFEST-103-V1. The earlier version is retained.
Inspect the linked sources (6)
- Customer
- Example Office Services
- Work
- Visits 1, 2 and 3 at R3,000 each
- Agreed total
- R9,000; sample supplier is not VAT registered
- Invoice requirement
- Current PO reference and signed acceptance for each billed visit
- Visit 1
- Completed; photos and signed acceptance available
- Visit 2
- Completed; photos and signed acceptance available
- Visit 3
- Completed; service details and photos available
- Owner
- Operations lead
- Current PO
- PO-103-204
- Quantity and rate
- 3 visits × R3,000
- Invoice total
- R9,000
- Tax note
- Fictional supplier is not VAT registered
- Verified receipt
- R6,000
- Proposed invoice allocation
- R6,000 to INV-103-01; requires the applicable check
- Evidence boundary
- The claim, receipt and allocation are separate records
- Source receipt
- BANK-103-6000
- Confirmed allocation
- R6,000 to INV-103-01 after the applicable check
- Recorded by
- Finance lead in this illustrative later state
- Visit
- Visit 3 on the same job
- Customer decision
- Accepted under this example's agreement
- Review
- Authorised person checks the signed source and the applicable requirement
- Visit
- Visit 3 on the same job
- Customer decision
- Accepted under this example's agreement
- Review
- Authorised person checks the signed source and the applicable requirement
Inspect the linked sources (2)
- Visit 1
- Completed; photos and signed acceptance available
- Visit 2
- Completed; photos and signed acceptance available
- Visit 3
- Completed; service details and photos available
- Owner
- Operations lead
- Customer
- Example Office Services
- Work
- Visits 1, 2 and 3 at R3,000 each
- Agreed total
- R9,000; sample supplier is not VAT registered
- Invoice requirement
- Current PO reference and signed acceptance for each billed visit
When the day changesThe accountant returns one record
- Interruption
- Please include the signed acceptance for visit 3.
- What is still known
- The accountant's reason is tied to that record and package version. R9,000 invoiced, R6,000 allocated and R3,000 outstanding remain unchanged.
- What must not be assumed
- Package receipt is not review acceptance, and review acceptance is not ledger posting.
- Responsible person
- Operations lead for evidence; accountant for review
- Recovery
- Disclose the permitted acceptance in a successor package, preserve the return and record the accountant's specific review outcome.
- Remaining outcome
- The R3,000 balance and any unconfirmed ledger result remain open.